Privacy Policy

At Shakambarri Skin & Hair Clinic, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using this website or our services, you consent to the practices described in this policy.

Shakambarri Skin & Hair Clinic is a skin and aesthetic clinic located in Kharadi, Pune, Maharashtra, India. The clinic is operated under the supervision of Dr. Babasaheb Ingale. We are committed to protecting the personal information of every patient and website visitor.

This Privacy Policy applies to all personal information collected through:

• Our website: www.shakambarriskinhairclinic.com
• Online appointment booking forms
• Contact forms and WhatsApp or phone enquiries
• In-clinic registration and patient records

When you contact us, book an appointment, or register as a patient, we may collect:

• Full name
• Contact number and email address
• Date of birth and gender
• Medical history, current medications, allergies, and prior treatments
• Skin or hair concerns you share during consultation or via the website
• Photos taken during or for the purpose of treatment (with your explicit consent)

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on the website
• Referral source (how you found us — search engine, social media, etc.)
• Device type and operating system

This information is collected through cookies and standard web analytics tools (such as Google Analytics) and is used to improve the website experience.

If you contact us through Instagram, Facebook, Google Business, or WhatsApp, we may receive your name, profile handle, and any information you share in that message. This is governed by those platforms’ own privacy policies.

We use your personal information only for the following purposes:

1. Appointments: To confirm and manage your appointments.
2. Medical Care: To provide appropriate medical consultation and treatment.
3. Patient Records: To maintain accurate patient records as required by medical practice standards.
4. Communication: To send appointment reminders, follow-up messages, or important clinic updates (not promotional spam).
5. Service Improvement: To improve the quality of our services based on general patient feedback.
6. Website Analytics: To analyse website traffic and improve user experience.
7. Legal Compliance: To comply with applicable legal or regulatory requirements.

📌 We do not use your personal or medical information for advertising, selling to third parties, or any commercial purpose unrelated to your direct care.

Our website uses cookies — small files stored on your device — to help us understand how visitors use the site and to improve your experience.
The types of cookies we may use:

• Essential Cookies: Required for the website to function correctly (e.g., form submissions, navigation).
• Analytics Cookies: Help us understand visitor behaviour anonymously (e.g., Google Analytics).
• Preference Cookies: Remember your language or region settings.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of this website.

Your personal and medical information is stored securely and accessed only by authorised clinic staff and the treating doctor. We take the following measures to protect your data:

• Physical access to patient records is restricted to clinic staff.
• Digital records are password-protected and stored on secure systems.
• We do not store sensitive payment details — payments are handled through secure, trusted methods.
• Patient photographs are stored with explicit consent and used only for clinical reference or before-and-after documentation (shared externally only with additional written consent).

While we take every reasonable precaution, no method of transmission or storage is 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify you as required by law.

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• With referring doctors or specialists as part of your medical care (with your consent).
• With third-party service providers who assist us in running the clinic or website (e.g., appointment software, website hosting) — bound by confidentiality agreements.
• When required by law, court order, or government/regulatory authority.

We may take clinical photographs before, during, or after treatment for medical documentation purposes. These photographs are kept confidential in your patient file.
If we ever wish to use your photograph or testimonial for any marketing or educational purpose (such as social media, the website, or print material), we will seek your explicit written consent separately. You have the right to decline without it affecting your treatment.

Our services may be provided to individuals under 18 years of age only with the explicit consent of a parent or legal guardian. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

You have the following rights regarding your personal information:

•  Access: Request a copy of the personal data we hold about you.
•  Correction: Ask us to correct any inaccurate or incomplete information.
•  Deletion: Request that we delete your personal information, subject to applicable legal requirements for medical records retention.
•  Withdrawal of Consent: Withdraw consent for any optional use of your data (such as marketing communications) at any time.
•  Complaint: Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided at the end of this document.

Our website may contain links to external websites (such as health information platforms or social media). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any external site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.